ImmoWorld CRM Operating System for Real Estate Operations
A CRM operating system for ImmoWorld that centralizes lead intake, buyer-journey pipeline work, team workflows, and operational reporting.
- Industry
- Real Estate
- Status
- Live operational rollout since May 2025
Immoworld did not have to adapt to a generic system; Hive Vault Arc designed the CRM around the reality of our real-estate operations.
Business challenge
Three disconnected tools created data duplication, missed follow-ups, and no reliable reporting layer for leadership decisions.
Solution delivered
A unified CRM operating system with role-based workflows, pipeline stages, follow-up automation, and a reporting layer for the sales and operations teams.
Desktop workflow
Mobile workflow
Modules activated
- 01Lead Intake and Routing
- 02Buyer-Journey Pipeline
- 03Team Workflow Coordination
- 04Operational Reporting
Stack & integrations
- 01Meta Lead Sync
- 02DocuSign
- 03Pipeline Automation
- 04BI Reporting
The operating record, in numbers.
Throughput lift
Sustained throughput improvement within the first 90 days.
Published benchmarkCycle time reduction
Faster cycles by removing hidden handoffs and rework.
Published benchmarkOperating margin lift
Margin expansion through constraint removal and better flow.
Published benchmarkFaster lead response
Lead response time improved after centralizing intake and follow-up workflows.
Verified resultLift in tour-to-lease conversion
Conversion improved after standardizing the pipeline and follow-up process.
Verified resultReal-time visibility across teams
Sales and operations share one live view of leads, properties, and follow-up work.
Verified resultMore case studies
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